Rooms and Rates

WHAT TYPES OF ROOMS ARE AVAILABLE AT THE HOTEL, AND WHAT IS THE DIFFERENCE BETWEEN THESE CATEGORIES?
 
The different categories of accommodation are as follows:

ARE THE HOTEL RATES PER ROOM OR PERSON?
The rates are charged per room per night for single or double occupancy, and an extra charge of ₹ 3,000/—++ per night will be levied for each additional person.

HOW CAN I MAKE A BOOKING?
You can book through our website, www.urivergatekarjat.com or send us an email at reserve@urivergatekarjat.com
Or call us on +917030959069
 
WHAT IS THE CHECK-IN and CHECK-OUT TIME?
We operate a 24-hour use-of-room policy, which means you can check in at any time and check out at the same time the next day. For example, if you check in at 6 a.m., you can check out at 6 a.m. the following day. We suggest informing us about your arrival time one day in advance to ensure your room is ready. The 24-hour use-of-room policy starts from check-in time, not arrival time.  We do not guarantee that you will get the room right away for early check-in, but you can use the room for 24 hours from when you check in to your room.

HOW MANY PEOPLE CAN STAY IN ONE ROOM?
Each guest room can accommodate a maximum of three (3) adults. The third person will be charged extra.
 
DO YOU HAVE TWIN, TRIPLE AND QUADRUPLE ROOMS?
We do have king rooms. We can add an extra bed for the third person for an additional charge. However, we don't have quadruple rooms.

DO THE RATES INCLUDE BREAKFAST?
The rates are inclusive of breakfast.
 
IS IT POSSIBLE TO CHECK IN EARLIER?
YES, it’s possible to check in early. Just let us know a day in advance if your arrival time changes.

CAN I DO A LATE CHECK-OUT?
Yes, a late check-out is possible, subject to room availability and no consecutive booking after yours. Please note that for late check-outs under 6 hours, a half-day charge applies; for more than 6 hours, an additional room night at the regular room rate will be charged.

ARE KING-SIZED BEDS AVAILABLE IN THE ROOMS?
Yes, all our rooms have king-sized beds.

DO YOU HAVE ROOMS WITH A BATHTUB?
No, we do not have bathtubs in the rooms.

DO YOU HAVE NON-SMOKING ROOMS?
All rooms at the resort are non-smoking.

ARE SAFE DEPOSIT BOXES AVAILABLE AT THE HOTEL?
All the guest rooms at the hotel have a personal electronic safe.

DO YOU OFFER DISCOUNTS ON GROUP BOOKINGS?
For details of the available group rate, please get in touch with the hotel’s Sales Department at reserve@urivergatekarjat.com

HOW DO I CANCEL MY HOTEL RESERVATION WITHOUT ANY EXTRA CHARGE?
The cancellation policy, terms, and conditions are mentioned in the confirmation letter sent at the time of your booking. 
 
Travelling with children

WHAT FACILITIES ARE AVAILABLE FOR CHILDREN?
We have an indoor games room with carrom, billiards, Jenga, chess, and other board games. We also have an outdoor swimming pool and a play area for the kids. Bicycles are available to ride within the property. 

ARE HIGH CHAIRS AVAILABLE AT THE RESTAURANT?
Yes, we do have high chairs for the children at the restaurant.

WHAT IS THE CHILD POLICY?
One child up to age 10 can stay with the parents free of charge. The second child will be charged additionally. 

Dining

WHERE IS BREAKFAST SERVED, AND AT WHAT TIME?
The Dock Kitchen restaurant serves a lavish buffet breakfast spread from 7:00 a.m. to 10.30 a.m. 
 
With our Breakfast Whenever Wherever facility, you can order breakfast anywhere in the hotel at any time, but with a limited menu. The last order for the same will be taken at 11 p.m. 
 
HOW MANY RESTAURANTS AND BARS DO YOU HAVE?
We have two Food & Beverage restaurants: The Dock Kitchen restaurant for all-day dining and Dejabrew Bar. 

IS VEGETARIAN CUISINE AVAILABLE AT THE RESTAURANT?
Yes, we do have a selection of vegetarian dishes available at the restaurant and the bar.

IS THERE A SPECIAL MENU FOR CHILDREN?
Yes, we do have a child-friendly menu.

DO YOU HAVE A 24-HOUR ROOM SERVICE?
We do provide room service only till 11 p.m.

Resort General Information

CAN I CONNECT MY LAPTOP IN THE ROOM?
Yes. The entire area has complimentary Wi-Fi access, including all rooms and public areas.

IS THERE A SWIMMING POOL IN THE HOTEL?
Yes, we have an outdoor swimming pool available to all guests, open daily from 8 a.m. to 8 p.m.
 
IS THERE A FITNESS CENTRE/GYM/SPA AT THE HOTEL?
Yes, we do have a well-equipped gym at the hotel. Our fitness centre is located next to U Spa and is open 24 hours.  The U Spa is open daily from 9 a.m. to 9 p.m.

HOW MUCH PARKING SPACE IS AVAILABLE AT THE RESORT?
The car park can easily accommodate up to 150 cars.
 
DO YOU HAVE A PET POLICY?
Yes, pets are allowed in the resort.

The resort is pet-friendly; however, the following guidelines will help us care for them well.

• When making a reservation or upon arrival, you must provide information about any accompanying pets. Additional charges will apply.
• Please communicate specific food requests in advance. Eating bowls are available upon request.
• For the well-being of other guests, please keep your pet on a leash in public areas.
• Pets are prohibited in the Lobby, Restaurant, BAR, GYM, Indoor Game Zone & Swimming Pool.
   

DO YOU PROVIDE A FREE SHUTTLE BUS/VAN FROM/TO THE STATION AND TO/FROM THE HOTEL?
We regret that we do not offer a free shuttle service. However, we can arrange it upon prior request for an additional charge.

HOW DO I GET TO THE HOTEL BY PUBLIC TRANSPORT?
Karjat has a local Mumbai station that is about 12 km away.

IS A DOCTOR AVAILABLE AT THE RESORT?
Yes, we can arrange for a doctor on call to come to the hotel or take you to the nearest hospital.

WHAT IS THE CURRENCY IN INDIA?
The currency in India is INR. (RUPEES)

WHAT IS THE WEATHER LIKE AT DIFFERENT TIMES OF THE YEAR? 
Karjat has pleasant weather year-round, and you can expect heavy rains from June to September.

WHAT’S THE BEST TIME TO VISIT KARJAT?
You can visit Karjat year-round. 

CAN THE BAGGAGE BE STORED AT THE HOTEL WHILST I TRAVEL TO ANOTHER LOCATION
Please get in touch with Ur Host, who will be happy to arrange the same.
 
Shopping and Tourist Facilities

HOW FAR IS THE RESORT FROM THE MAIN SHOPPING AREA?
Karjat has no shopping area.